In a world where teams are often spread across time zones and cultures, being a successful leader takes on a new meaning. Recently, on The Best Boss Podcast, Diane had the pleasure of speaking with Paula Neimann, who leads a team of over 9,000 people in 77 countries as Head of Global Talent for Takeda’s Global Portfolio Division. Paula’s wisdom on leadership is invaluable, particularly in today’s remote-first world.
Understanding Leadership Across Cultures
Paula’s role places her at the intersection of diverse cultures and personalities. When asked what makes a “best boss” in a global setting, Paula emphasized the importance of being responsive, setting a clear vision, and—most importantly—understanding the unique needs of each team member. “It’s about more than just setting a vision; it’s about meeting people where they are and supporting them on their journey,” Paula explains.
Building Trust in a Remote World
One of Paula’s biggest challenges is cultivating trust without frequent face-to-face interaction. She relies on intentionality—clear communication, structured meetings, and even extra calls to make up for the casual moments in a physical office. Video calls and regular check-ins help bridge the gap, but Paula stresses that making remote connections feel genuine takes significant effort. “You have to be intentional about how you’re going to operate and communicate, especially when working remotely,” she says.
Embracing Vulnerability as a Leader
For Paula, vulnerability is an essential part of her leadership style. “Being vulnerable allows people to know who you are,” she says. This authenticity helps her build a foundation of trust with her team. In her experience, openness encourages her team members to bring their whole selves to work, essential in a global team with diverse experiences and backgrounds.
Practical Tips for Leaders
One of Paula’s key pieces of advice is to know your people on a personal level. “Know what they need, what their families are like, what they care about,” she suggests. In a remote role, this means making extra time to connect individually. For those who don’t see their teams daily, she stresses the importance of getting to know people beyond their job titles.
Whether you’re managing a team in person or from afar, Paula’s insights highlight that great leadership is about adapting to the needs of the individual. As she says, “It’s not a one-size-fits-all strategy.” Paula’s advice resonates far beyond the global corporate setting—it’s a guide for anyone striving to be a better leader. Listen to Paula Neiman’s full episode on The Best Boss Podcast to dive deeper into the qualities that make her an exceptional leader.
